Tidal Insights
Consumer feedback and survey research for local businesses and community organizations.
Tidal Insights is currently seeking collaborations with businesses, nonprofits, events, and organizations across Halifax and Atlantic Canada.
Tidal Insights helps businesses and organizations better understand their customers through approachable, easy-to-understand survey research. From customer experience feedback to product preferences and event insights, the goal is to turn feedback into practical ideas and improvements.
Services
Customer Feedback SurveysShort surveys designed to gather customer opinions, experiences, and preferences.Consumer Insights & ReportingClear summaries of findings with practical takeaways and visual results.Community & Event FeedbackFeedback collection for local events, organizations, and community initiatives.Survey Design SupportHelp creating surveys that are easy to understand and useful for decision-making.
Contact Us
Join the Tidal Insights Community Panel 🌊
About
Hi, I’m Mikaela O’Regan, founder of Tidal Insights.I recently completed my MSc in Business at Dalhousie University with a concentration in marketing and consumer behavior. My background includes survey research, data analysis, and customer insight work through both academic and professional projects.Tidal Insights was created to help local businesses and community organizations access meaningful customer feedback in a way that feels approachable, practical, and useful.
Frequently Asked Questions
| Question | Answer |
|---|---|
| ⏱️ How long are surveys? | Most surveys are short and designed to take only a few minutes. |
| 🔒 Are responses anonymous? | Yes. Survey responses are always kept anonymous. |
| 💬 What kinds of feedback can be collected? | Surveys can focus on customer experiences, products, events, services, preferences, or general opinions. |
| 🏪 Who can use Tidal Insights? | Tidal Insights works with businesses, nonprofits, community groups, events, and organizations looking to better understand feedback and experiences. |
| 📊 Do clients receive a report? | Yes. Findings are summarized into a simple, easy-to-understand report with key insights and recommendations. |
| 📍 How are participants recruited? | Through online outreach, community panels, QR codes, posters, and local engagement efforts. |
Report Example
Recent Project:
Churned Ice CreamCustomer feedback survey conducted to better understand customer experiences, flavour preferences, and opportunities for future growth.